Acceptance of Terms

By accessing and using the UkiyoCase website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Service

UkiyoCase provides an e-commerce platform for purchasing limited-edition smartphone cases and accessories created in collaboration with contemporary Japanese artists. Our services include product sales, membership programs, and related customer support.

User Accounts

To access certain features of our service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

You must provide accurate and complete information when creating your account and keep this information updated.

Product Orders and Payments

All orders are subject to acceptance by UkiyoCase. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Prices are subject to change without notice. Payment must be received before products are shipped. We accept various payment methods as indicated on our website.

Shipping and Delivery

We aim to ship products within the timeframes specified on our website. Delivery times are estimates and may vary due to factors beyond our control.

Risk of loss and title for products pass to you upon delivery to the shipping carrier. You are responsible for providing accurate shipping information.

Returns and Exchanges

Due to the made-to-order nature of our products, returns and exchanges are limited. Please review our return policy carefully before making a purchase.

Defective or damaged products may be returned or exchanged within 30 days of delivery, subject to our inspection and approval.

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of UkiyoCase or our licensors and is protected by copyright, trademark, and other intellectual property laws.

The artistic designs on our products are created by independent artists and are protected by copyright. Unauthorized reproduction or distribution is prohibited.

User Conduct

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with other users' enjoyment of our services.

You may not attempt to gain unauthorized access to our systems or engage in any activity that disrupts or interferes with our services.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

Limited Editions and Availability

Many of our products are limited editions with restricted quantities. We cannot guarantee availability of any product and reserve the right to limit quantities that may be purchased by any individual.

Pre-orders and limited releases are subject to specific terms that will be communicated at the time of purchase.

Membership Programs

Our membership programs are subject to additional terms and conditions. Membership benefits may change from time to time, and we reserve the right to modify or discontinue membership programs with reasonable notice.

Disclaimers and Limitation of Liability

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

Our liability for any damages arising from your use of our services is limited to the amount you paid for the specific product or service that gave rise to the claim.

Indemnification

You agree to indemnify and hold harmless UkiyoCase and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Governing Law and Dispute Resolution

These terms are governed by the laws of Japan. Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in Tokyo, Japan.

Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by posting updated terms on our website. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

If you have questions about these Terms of Service, please contact us at hello@stormyskyline.com or +81 90 4840 6284.